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Privacy Policy

Privacy Policy

Last updated: August 11, 2026

Introduction

LETSGO and its affiliated companies ("Company", "we", "our" or "us") value your privacy. In this Privacy Policy ("Policy") we describe how we collect, use and disclose Personal Data (as defined below) we obtain about users on our mobile app ("App") and related materials, tools and services that we provide (collectively, the "Services").

We are dedicated to protecting your privacy rights and making our practices regarding your Personal Data more transparent and fair. This Policy was designed to help you understand the information we collect, store, use and share, and it applies whenever you use our App or otherwise access any of our Services.

We strongly urge you to read this Policy and make sure that you fully understand and agree to it. By using the Services, you signify your acceptance of this Policy. If you do not agree to the terms of this Policy, please do not use our Services. You are not legally required to provide us with any personal data, but without it we will not be able to provide you with the full range or with the best experience of using our Services.

This Policy is integrated into and forms part of our Terms of Use and is incorporated therewith by reference.

Specifically, this Policy describes our policy regarding:

  1. What types of data do we collect?
  2. Tracking Technologies
  3. With whom do we share your Personal Data?
  4. Your Rights
  5. Authorized Agent
  6. Transfer of Data
  7. How do we protect your Personal Data?
  8. Minors
  9. Retention
  10. Controlling Version
  11. Updates to this Policy
  12. Contact Us

01What Types of Data Do We Collect?

We collect Personal Data about you, meaning any information which potentially allows your identification with reasonable means (for example, e-mail address or name, collectively "Personal Data"). This section sets out the types of Personal Data that we collect about you.

1.1 Account & Registration

If you choose to register an account with our Services, we collect your full name, email address, country of residence, phone number, birthdate and username.

1.2 Payment Information

When you make a purchase within our Services, we or our payment processors collect payment information such as your payment method, card information, transaction history etc.

1.3 Usage Information

When you use our Services, we collect certain usage data about your interaction with our Services. Such information includes pages viewed as well as screen recordings.

1.4 Technical Information

When you use our Services, we collect technical information about your device. Such information includes geolocation data, device information (operating system, mobile carrier, screen resolution, etc.), IP address, device identifiers etc.

1.5 Communication Information

When you send us an email or contact us via the support in our Services, we collect the Personal Data you provide us. This includes your full name, e-mail address, and any other information you choose to provide.

1.6 Advertising & Marketing

We collect information about you and your device including geolocation data, IP address, advertising identifiers (e.g., IDFA, AAID, etc.), your engagement with marketing materials, browsing history, etc. We also collect and use your email address to send you marketing communications.

We do not "Sell" or "Share" Personal Data about you, as these terms are defined under applicable U.S. privacy laws.

02Tracking Technologies

When you visit or access our Services, we use cookies, pixels, beacons, local storage and similar technologies ("Tracking Technologies"). These allow us to automatically collect information about you, your device, and your online behavior, in order to enhance your navigation in our Services, improve our Services' performance, perform analytics, customize your experience and offer you, for example, tailored content and advertisements that better correspond with your interests.

03With Whom Do We Share Your Personal Data?

We may share your Personal Data as described below:

  • Affiliated companies — we may share Personal Data internally within our affiliated companies and subsidiaries, for the purposes described in this Policy.
  • Payment processors — we share your payment information with third party payment processors, for the purpose of facilitating your payments when using our Services. These third parties may have access to your Personal Data so that they may perform these tasks on our behalf.
  • Service providers — our service providers work on our behalf and may need access to certain Personal Data in order to provide their services to us. These service providers include those we have hired to provide customer service support, operate the technical infrastructure that we need to provide the services and cloud storage vendors.
  • Third party advertisers — we may partner with third parties to either display advertising on our Services or to manage our advertising on other websites or apps. Our third party advertisers may use Tracking Technologies to gather information about your activities on our Services and other websites and apps in order to provide you advertising based upon your browsing activities and interests.
  • Know your customer providers — in certain circumstances we may share your Personal Data with third party providers to comply with our obligations such as know your customer and anti-money laundering.
  • Regulatory bodies and law enforcement entities — we may disclose any data about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal procedures (including but not limited to subpoenas), to protect our or a third party's property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being illegal, unethical, inappropriate or legally actionable. We also may be required to disclose an individual's Personal Data in response to a lawful request by public authorities, including meeting national security or law enforcement requirements.
  • Auditors and advisers — we may share your data with our external auditors, advisors and professional service providers (e.g., lawyers, accountants, insurers etc.) to ensure our compliance with regulatory requirements and industry standards.
  • Mergers and acquisitions — we may transfer, sell or otherwise share your Personal Data in case of entering into a business transaction such as merger, acquisition, reorganization, bankruptcy, or sale of some or all our assets.

04Your Rights

Depending on the jurisdiction in which you reside and subject to the applicability of data protection regulations to us, you may have certain rights regarding the collection and processing of your Personal Data. To the extent these rights apply and concern you, please contact us at: info@letsgooo.com for information.

  • Right to access: you have the right to be informed about our processing and use of your Personal Data and the right to access your Personal Data we process;
  • Right to correct: you have the right to rectification if any of your Personal Data we process is inaccurate or incomplete;
  • Right to delete: you have the right to be forgotten - i.e., the right to ask us to delete your Personal Data we process;
  • Right to limit use and disclosure of your sensitive Personal Data: you have the right to restrict the processing of your Personal Data, and the right to object to us using your Personal Data for particular purposes, e.g., for marketing purposes.
  • Right to data portability: you have the right to obtain a copy of your Personal Data to re-use with another service or organization. We will provide such copy free of charge unless the request is manifestly unfounded or excessive, whereas in such cases a reasonable fee for administration costs may be charged;
  • Right to opt-out of the sale or share of Personal Data: if we sell or share your Personal Data for behavioral advertising purposes, you may have the right to submit a request to opt-out of the sale or share of your Personal Data.

Kindly note that the above rights are not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse your request. Where applicable, we may respond to your request within the timeframe prescribed by applicable laws and regulations from date received, and extension times may apply based on jurisdiction. In addition, in certain instances, your Personal Data may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices.

In addition, note that you are responsible for updating us if there are any changes or inaccuracies in your Personal Data. You may exercise these rights by contacting us at info@letsgooo.com. Where required by applicable laws and regulations, we will handle these requests. In some jurisdictions, you have the right to appeal a rejection of your request. The appeal request shall be submitted to info@letsgooo.com, or using the contact details specified in the "Contact Us" section in this Policy. If your appeal is denied, certain jurisdictions allow you to submit a complaint via the local attorney general or other competent authority responsible for handling such matters.

If you think we have infringed data protection laws, you can file a claim with the relevant authority in your jurisdiction of residency, as applicable to you.

05Authorized Agent

If you are a California resident, you may only designate an authorized agent to make a request on your behalf if: (i) the authorized agent is a natural person or a business entity registered with the Secretary of the State of California; and (ii) you sign a written declaration that you authorize the authorized agent to act on your behalf.

The request must: (i) provide sufficient information to allow us to reasonably verify you are the person about whom we collected Personal Data or an authorized agent. We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the Personal Data relates to you, and (ii) describe your request with sufficient details to allow us to properly understand, evaluate, and respond to it. We will only use Personal Data provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

06Transfer of Data

We may be required to transfer your Personal Data to service providers, authorities, and affiliates in jurisdictions that are outside the U.S. In these instances, and where applicable, the Company is taking ongoing measures to ensure that such service providers and affiliates have implemented appropriate safeguards to protect the security of Personal Data. This includes, where applicable, entering into agreements with such service providers.

Your Personal Data will never be shared with third parties for their own marketing purposes (unless you give your explicit consent thereto).

07How Do We Protect Your Personal Data?

We have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your Personal Data. While we seek to protect your information to ensure that it is kept confidential, we cannot guarantee the security of any information. You should be aware that there is always some risk involved in transmitting information over the internet and that there is also some risk that others could find a way to thwart our security systems. Such breaches can lead to things such as reputational harm, fraud or identity theft. Therefore, we encourage you to exercise discretion regarding the Personal Data you choose to disclose.

If you feel that your privacy was treated not in accordance with our Policy, or if any person attempted to abuse the Services or acted in an inappropriate manner, please contact us directly via our contact details available below.

08Minors

Our Services are intended solely for users who are eighteen (18) years of age or older, and can form legal binding contracts under applicable laws. We do not knowingly collect or solicit Personal Data from anyone under 18 years of age, and we reserve the right to request proof of age at any stage.

By accessing, using or interacting with our Services, you certify to us that you are not under 18 years of age. In the event that we learn that we have collected Personal Data from an individual under 18 years of age without verification of parental consent, we will delete that information upon discovery. If you believe that we might have any information from or about an individual under 18 years of age, then please contact us through the contact details available below.

09Retention

We will retain your Personal Data for as long as necessary to provide our Services, and as necessary to fulfil the purposes and legal obligations identified in this Policy, as well as to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

10Controlling Version

The Privacy Policy has been drafted in the English language, which is the original and controlling version of this Privacy Policy. All translations of this Privacy Policy into other languages shall be solely for convenience and shall not control the meaning or application of this Privacy Policy. In the event of any discrepancy between the meanings of any translated versions of the Privacy Policy and the English language version, the meaning of the English language version shall prevail.

11Updates to This Policy

We reserve the right to change this Policy at any time. The most current version will always be posted on our Services (as reflected in the "Last Updated" heading). You are advised to check for updates regularly. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Policy.

12Contact Us

If you have any further questions, please contact us by email at: info@letsgooo.com.