Last updated: April 1, 2026
Introduction
LETSGO and its affiliated companies ("Company", "we", "our" or "us") value your privacy. In this Privacy Policy ("Policy") we describe how we collect, use and disclose Personal Data (as defined below) we obtain about users on our mobile app ("App") and related materials, tools and services that we provide (collectively, the "Services").
We are dedicated to protecting your privacy rights and making our practices regarding your Personal Data more transparent and fair. This Policy was designed to help you understand the information we collect, store, use and share, and it applies whenever you use our App or otherwise access any of our Services.
We strongly urge you to read this Policy and make sure that you fully understand and agree to it. By using the Services, you signify your acceptance of this Policy. If you do not agree to the terms of this Policy, please do not use our Services. You are not legally required to provide us with any personal data, but without it we will not be able to provide you with the full range or with the best experience of using our Services.
This Policy is integrated into and forms part of our Terms of Use and is incorporated therewith by reference.
What Types of Data Do We Collect?
We collect Personal Data about you, meaning any information which potentially allows your identification with reasonable means (for example, e-mail address or name, collectively "Personal Data").
Account & Registration
Full name, email address, country of residence, phone number, birthdate and username when you register an account.
Payment Information
Payment method, card information, and transaction history collected when you make a purchase within our Services.
Usage Information
Certain usage data about your interaction with our Services, including pages viewed and screen recordings.
Technical Information
Geolocation data, device information (OS, mobile carrier, screen resolution), IP address, and device identifiers.
Communication Information
When you contact us via email or support, we collect your full name, e-mail address, and any other information you choose to provide.
Advertising & Marketing
Geolocation data, IP address, advertising identifiers (e.g., IDFA, AAID), engagement with marketing materials, and browsing history.
Tracking Technologies
When you visit or access our Services, we use cookies, pixels, beacons, local storage and similar technologies ("Tracking Technologies"). These allow us to automatically collect information about you, your device, and your online behavior, in order to enhance your navigation in our Services, improve our Services' performance, perform analytics, customize your experience and offer you tailored content and advertisements that better correspond with your interests.
With Whom Do We Share Your Personal Data?
We may share your Personal Data as described below:
- Affiliated CompaniesWe may share Personal Data internally within our affiliated companies and subsidiaries, for the purposes described in this Policy.
- Payment ProcessorsWe share your payment information with third party payment processors, for the purpose of facilitating your payments when using our Services.
- Service ProvidersOur service providers work on our behalf and may need access to certain Personal Data in order to provide their services to us, including customer service support, technical infrastructure and cloud storage vendors.
- Third Party AdvertisersWe may partner with third parties to display advertising on our Services or to manage our advertising on other websites or apps. Our third party advertisers may use Tracking Technologies to gather information about your activities.
- Know Your Customer ProvidersIn certain circumstances we may share your Personal Data with third party providers to comply with our obligations such as know your customer and anti-money laundering.
- Regulatory Bodies & Law EnforcementWe may disclose data about you to government or law enforcement officials or private parties as we believe necessary or appropriate to respond to claims and legal procedures, to protect property and rights, or to prevent illegal activity.
- Auditors & AdvisersWe may share your data with our external auditors, advisors and professional service providers (e.g., lawyers, accountants, insurers) to ensure our compliance with regulatory requirements.
- Mergers & AcquisitionsWe may transfer, sell or otherwise share your Personal Data in case of entering into a business transaction such as merger, acquisition, reorganization, bankruptcy, or sale of some or all our assets.
Your Rights
Depending on the jurisdiction in which you reside and subject to the applicability of data protection regulations to us, you may have certain rights regarding the collection and processing of your Personal Data. To exercise these rights, please contact us at info@letsgooo.com.
- Right to access: you have the right to be informed about our processing and use of your Personal Data and the right to access your Personal Data we process.
- Right to correct: you have the right to rectification if any of your Personal Data we process is inaccurate or incomplete.
- Right to delete: you have the right to be forgotten - i.e., the right to ask us to delete your Personal Data we process.
- Right to limit use and disclosure: you have the right to restrict the processing of your Personal Data, and the right to object to us using your Personal Data for particular purposes, e.g., for marketing purposes.
- Right to data portability: you have the right to obtain a copy of your Personal Data to re-use with another service or organization. We will provide such copy free of charge unless the request is manifestly unfounded or excessive.
- Right to opt-out: if we sell or share your Personal Data for behavioral advertising purposes, you may have the right to submit a request to opt-out of the sale or share of your Personal Data.
Kindly note that the above rights are not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse your request. You may exercise these rights by contacting us at info@letsgooo.com. In some jurisdictions, you have the right to appeal a rejection of your request to the same address, or using the contact details in the "Contact Us" section.
Authorized Agent
If you are a California resident, you may only designate an authorized agent to make a request on your behalf if: (i) the authorized agent is a natural person or a business entity registered with the Secretary of the State of California; and (ii) you sign a written declaration that you authorize the authorized agent to act on your behalf.
The request must: (i) provide sufficient information to allow us to reasonably verify you are the person about whom we collected Personal Data or an authorized agent; and (ii) describe your request with sufficient details to allow us to properly understand, evaluate, and respond to it. We will only use Personal Data provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
Transfer of Data
We may be required to transfer your Personal Data to service providers, authorities, and affiliates in jurisdictions that are outside the U.S. In these instances, and where applicable, the Company is taking ongoing measures to ensure that such service providers and affiliates have implemented appropriate safeguards to protect the security of Personal Data.
Your Personal Data will never be shared with third parties for their own marketing purposes (unless you give your explicit consent thereto).
How Do We Protect Your Personal Data?
We have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your Personal Data. While we seek to protect your information to ensure that it is kept confidential, we cannot guarantee the security of any information. You should be aware that there is always some risk involved in transmitting information over the internet.
If you feel that your privacy was treated not in accordance with our Policy, or if any person attempted to abuse the Services or acted in an inappropriate manner, please contact us directly via our contact details available below.
Minors
Our Services are intended solely for users who are eighteen (18) years of age or older, and can form legal binding contracts under applicable laws. We do not knowingly collect or solicit Personal Data from anyone under 18 years of age, and we reserve the right to request proof of age at any stage.
By accessing, using or interacting with our Services, you certify to us that you are not under 18 years of age. In the event that we learn that we have collected Personal Data from an individual under 18 years of age without verification of parental consent, we will delete that information upon discovery. If you believe that we might have any information from or about an individual under 18 years of age, please contact us through the contact details available below.
Retention
We will retain your Personal Data for as long as necessary to provide our Services, and as necessary to fulfil the purposes and legal obligations identified in this Policy, as well as to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.
Controlling Version
The Privacy Policy has been drafted in the English language, which is the original and controlling version of this Privacy Policy. All translations of this Privacy Policy into other languages shall be solely for convenience and shall not control the meaning or application of this Privacy Policy. In the event of any discrepancy between the meanings of any translated versions of the Privacy Policy and the English language version, the meaning of the English language version shall prevail.
Updates to This Policy
We reserve the right to change this Policy at any time. The most current version will always be posted on our Services (as reflected in the "Last Updated" heading). You are advised to check for updates regularly. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Policy.
Contact Us
If you have any further questions about this Privacy Policy or our data practices, please contact us by email at: info@letsgooo.com.