Terms & Conditions

Introduction

These Terms and Conditions (the "Terms") govern your access and use of the LETSGO mobile app ("App") and website https://letsgooo.com/ (collectively "Services"), provided by LETSGO INTERACTIVE INC, a company incorporated under the laws of the state of Delaware, with registered office at 251 Little Falls Drive, Wilmington, DE, 19808, USA ("LETSGO", "we", "our," or "us"). Your use of the Services is subject to LETSGO's privacy notice, which governs the collection and use of information by LETSGO ("Privacy Notice").

All references to "you" or "your," as applicable, mean the person who accesses, uses, or participates in the Services in any manner, and each of your heirs, assigns, and successors.

Please read these Terms carefully. This is a legal agreement between you and LETSGO. By accessing or using the Services, you affirm that you have read, understood and agree to be bound by these Terms. If you do not agree to these Terms, you may not register an account or otherwise use or access the Services.

Modification and Accuracy

Our Services are always evolving, so it is important that you periodically check here, as well as the specific rules for the portion of the Services in which you choose to participate for any updates. We reserve the right to change these Terms or any information presented on our Services from time to time. If we revise the Terms such revision will take effect immediately upon being posted on our Services, except where required otherwise under applicable laws. Your continued use of the Services after a change or modification of these Terms has been made will constitute your acceptance of the revised Terms. In any event, and to the extent permitted by applicable law, not canceling your agreement to use the Services under these Terms before the effective date will be deemed your consent to the amendment terms.

LETSGO may post, publish, change or replace, from time to time, additional terms of use, rules, policies, guidelines or similar documents with respect to the use of the Services, including without limitations with respect to specific features, promotions, affiliation activities, withdrawals and payments, refunds or other activities and features offered by LETSGO from time to time ("Additional Terms"). Any reference herein to these Terms shall include also any such Additional Terms, as they may be from time to time.

By accessing or taking part in downloading the Services, you agree to review the Terms periodically to become aware of such revisions. If you do not agree to any of the Terms stated herein, as updated from time to time, you should discontinue using or participating in the Services. Such discontinuation shall be your exclusive remedy.

Provision of the Services

We do not guarantee that the Services, or any part thereof, will be available at all times, in all locations, or at any given time or that we will continue to offer the Services or any part thereof for any particular length of time. LETSGO does not guarantee that the Services can be accessed on all devices, by means of a specific internet or connection provider, or in all geographic locations.

LETSGO reserves the right, in its sole discretion, at any time to modify, discontinue or terminate the Services, or any part thereof, without notice. LETSGO may also impose limits on certain features or restrict your access to or use of the Services, or parts thereof in its sole discretion.

Eligibility

LETSGO's Services are intended solely for users who are at least eighteen (18) years of age or older ("Age of Eligibility") and can form legally binding contracts under applicable law. Any registration, use of or access to the Services by anyone under the Age of Eligibility is unauthorized, unlicensed, and in violation of these Terms. If we have any reason to believe that you are under the Age of Eligibility, we may terminate your Account (as defined below), delete any content or information that you have submitted to the Services, and prohibit you from using or accessing the Services (or any portion, aspect or feature thereof).

LETSGO reserves the right to request proof of age at any stage. If you do not meet all of the eligibility requirements, you are not permitted to access or use the Services and agree that you will not do so and that LETSGO may suspend or close your Account (as defined below) with or without notice.

By accessing or using the Services, you represent and warrant that you:

1. are a natural person at the Age of Eligibility;
2. have the legal authority to form a binding contract with LETSGO;
3. have not been previously suspended or banned from the Services; and
4. agree to at all times abide by these Terms and applicable laws.

User Account

Certain parts within the Services may require you to register for an account ("Account"). When you register for an Account, you will be asked to provide certain information, including, without limitation, your contact information, such as your name, phone number, and a valid, non-temporary email address, payment and billing information, and any other information we request (collectively, "Account Information"). You may establish, maintain, use and control only one Account on the Services. Each Account on the Services shall be owned, maintained, used and controlled by only one individual, for its own benefit and not for the benefit of any third party whether a natural person, company or entity. You may not share your Account with any other third party.

You are responsible for keeping your Account Information secure. Please do not share your Account Information with anyone. By registering an Account, you agree to notify us immediately if you have lost control of your Account or you suspect there is unauthorized activity in your Account. You remain fully liable for any actions taken in respect to your Account, regardless of whether these actions were taken by you or an unauthorized third party that has gained access to your Account.

We reserve the right at any time to investigate your Account and the information provided pursuant to registration thereof, in order to ensure compliance with these Terms and our obligations, and to ensure that no improper or illegal activity is or has taken place. This includes but is not limited to validating your email address, performing background checks and credit checks and verifying your Account Information by requesting copies of certain documents, including an identity card issued by a government agency, proof of address such as a utility bill, or proof of your payment method. We may request that document copies are notarized by a notary public. By registering an Account, or otherwise using the Services, you affirm consent to such. In the event that we determine that your Account has been involved in any illegal or improper activity, or that you do not cooperate with our requests, we reserve the right to terminate your Account and withhold any funds or items without notice or liability.

You agree to: (i) promptly update the registration data to keep it accurate, current and complete; (ii) provide additional information as part of ongoing efforts to prevent illegal and fraudulent activities; and (iii) comply with any other policies or protocols we elect to put in place. You agree that all information and data that you provide to us, either at the time you register for an Account or at any subsequent time, will be truthful, accurate and verifiable in all respects and, by providing such information and data, you consent to us submitting it to third-party providers in accordance with our Privacy Notice.

Compliance with Laws

You acknowledge that various rules, regulations and laws may govern your participation and use of the Services ("Applicable Laws") and that Applicable Laws may be set up by each individual state, country, territory, or jurisdiction. Therefore, we do not offer the Services to users in any jurisdiction in which such competitions violate its Applicable Laws ("Prohibited Jurisdiction"), and if you are located in any Prohibited Jurisdiction, then you may not use the Services.

We reserve the right to change the Prohibited Jurisdictions, as determined in our sole discretion. You are solely responsible for your compliance with all applicable laws. Access to the Services may not be legal for some or all residents of, or persons present in, certain jurisdictions. The Services are void where prohibited or restricted by applicable law. Your use of the Services is at your own risk, and you agree not to hold us responsible or liable if the laws of your jurisdiction restrict or prohibit your access or participation in the Services. We make no representations or warranties, express or implied, as to the lawfulness of your use of Services, nor shall any person affiliated, or claiming affiliation, with us have authority to make any such representations or warranties. We reserve the right (but have no obligation) to monitor the location from which you access the Services, and we may block access from any Prohibited Jurisdiction.

You must comply with all applicable export and sanction laws and regulations ("Trade Controls") and may not use, export, or transfer any portion of the Services or any related technical information or materials, directly or indirectly, except as authorized by such Trade Controls. Trade Controls are subject to change, and prohibit the use of the Services by any individual located in, under the control of, organized in, or a resident of any country or territory which is the target of sanctions by the U.S. government (currently, Cuba, Iran, Syria, North Korea, the Russian Federation, Belarus, Venezuela and the following region of Ukraine: the Crimea, Donetsk and Luhansk), any countries designated as an "enemy," that are not currently exempted, under Israel's Trading with the Enemy Ordinance of 1939 (currently, Syria, Lebanon, and Iran), or any country at LETSGO's sole discretion due to local legislation requirements or any other reason upon its sole discretion, or anyone or any entity (or anyone or any entity 50% or more owned by such individual or entities) on any list of prohibited persons or entities maintained by the U.S., EU, UK or Israeli governments, or by the jurisdictions in which the Services were obtained.

Your Use of LETSGO

Subject to these Terms, we grant to you a personal, non-exclusive, limited, non-transferable, non-assignable, non-sublicensable, limited license to install, access and use the Services on a device owned or controlled by you, solely for the purpose of accessing and using the Services in accordance with these Terms. You are responsible for all use of the Services that is under the Account in your possession or control.

Termination of Accounts

You agree that LETSGO may, for any reason, and at its sole discretion and without notice, terminate your Account, and remove from the Services any information associated with your Account. Grounds for such termination may include but shall not be limited to: (i) violation of these Terms; (ii) fraudulent, harassing or abusive behavior; (iii) behavior that is harmful to other users, third parties, or the business interests of LETSGO; or (iv) any other reason LETSGO may choose at its sole discretion.

If LETSGO believes, at its sole discretion, that a violation of these Terms or any illegal or inappropriate behavior has occurred, we may take any other corrective action we deem appropriate. We reserve the right to investigate suspected violations of these Terms or illegal and inappropriate behavior on the Services. We will fully cooperate with any court order or legal obligation requesting or directing us to disclose any information we might have about you.

Where required by applicable laws, LETSGO will notify you without delay of the reason for your Account termination, except in the case where LETSGO reasonably considers that: (i) giving notice is legally prohibited; (ii) that any notice may cause harm to you, third parties, LETSGO or its affiliates (for instance, when providing notice harms the security of the Services); or (iii) that providing notice may compromise an ongoing investigation conducted by us or any regulatory authority.

You may request termination of your Account at any time by sending an email to info@letsgooo.com. Any suspension, termination, or cancellation shall not affect your obligations to LETSGO under these Terms (including but not limited to ownership, indemnification), which by their sense and context are intended to survive such suspension, termination or cancellation.

Restrictions

You agree you will not engage in, directly or indirectly, or assist others in engaging in, any of the following practices:

1. Use the Services for any purpose other than for the purposes specifically set forth in these Terms or the Services;
2. Use the Services for any business non-personal purpose;
3. Sell or otherwise transfer your Account to any other person;
4. Use the Services in a way that infringes, misappropriates, uses or discloses without authorization, or otherwise violates any intellectual property rights or proprietary rights of any third party;
5. Use the Services in a way that violates any right of publicity, or other right of any person or entity, or any law or contractual obligation, including without limitation rights pursuant to data protection, anti-spam and privacy laws and regulations;
6. Circumvent, disable, or otherwise interfere with security-related features of the Services or features that prevent or restrict use or copying of any content provided on the Services;
7. Interfere with or disrupt (or attempt to interfere with or disrupt) any part of the Services, servers, or networks connected to the Services, or the technical delivery systems of LETSGO's providers, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services;
8. Attempt to probe, scan, or test the vulnerability of any LETSGO system or network or breach or impair or circumvent any security or authentication measures protecting the Services;
9. Publish, display, disclose, rent, lease, modify, copy, loan, distribute, or create derivative works based on the Services or any part thereof;
10. Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software used to provide the Services;
11. Attempt to access, scrape, data mine, aggregate any data, search, or meta-search the Services or thereon with any engine, software, tool, agent, device, or mechanism, including without limitation any software that sends queries to the Services;
12. Violate the Terms or any other rule or agreement applicable to you or LETSGO through the Services' inclusion in, reference to, or relationship with any third party or third-party website or service, or your use of any such third-party website or service;
13. Use, launch, or permit to be used any automated system, including without limitation "robots," "crawlers," or "spiders", or bypass any measures LETSGO may use to prevent or restrict access;
14. Attempt to create the source code from the object code for the Services;
15. Use the Services in any manner not permitted by these Terms or in violation of applicable laws and regulations; and
16. Impersonate any individual or entity, including, without limitation, employees or representatives of LETSGO.

Third-Party Services

The Services may provide links to third-party websites, applications, services, offerings, products or other activities ("Third-Party Services") that are not owned or controlled by us. These links are provided as a convenience to you and do not signify that LETSGO endorses or is liable in any way for the content, products, services or materials displayed or offered by such Third-Party Services. Your use of such Third-Party Services is at your own risk and shall be subject to the terms governing use of such Third-Party Services. You acknowledge that LETSGO has no direct or indirect liability for your use of Third-Party Services. Any problems or complaints that you may have with regard to such Third-Party Services should be directed to such third parties. You understand that when you click on these links any data which you provide afterwards is subject to that third party's terms of service and privacy policy, and not to our Terms or our Privacy Notice. We take no responsibility for the content, safety, privacy, or security of any Third-Party Services. You shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any third-party content.

If you have downloaded the App from Apple, Inc. ("Apple") App Store or if you are using the App on an iOS device, you acknowledge that you have read, understood, and agree to the following notice regarding Apple. These Terms are between you and LETSGO only, not with Apple, and Apple is not responsible for the Services and the content thereof. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the Services. In the event of any failure of the Services to conform to any applicable warranty, then you may notify Apple and Apple will refund any applicable purchase price for the App to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Services. Apple is not responsible for addressing any claims by you or any third party relating to the Services or your possession or use of the Services, including: (i) product liability claims; (ii) any claim that the Services fail to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation. Apple is not responsible for the investigation, defense, settlement and discharge of any third-party claim that the Services or your possession and use of the Services infringe that third party's intellectual property rights. You agree to comply with any applicable third-party terms when using the Services.

Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce the Terms against you as a third-party beneficiary of these Terms. You hereby represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. Except as provided herein, there are no other third-party beneficiaries to these Terms.

By downloading the App from Google Play or one of its affiliates ("Google"), you specifically acknowledge and agree that: (a) to the extent of any conflict between (i) the Google Play Terms of Services and the Google Play Business and Program Policies or such other terms which Google designates as default end user license terms for Google Play (all of which together are referred to as the "Google Play Terms"), and (ii) these Terms; the Google Play Terms shall apply with respect to your use of App that you downloaded from Google Play, and (b) you hereby acknowledge that Google does not have any responsibility or liability related to compliance or non-compliance by LETSGO or you (or any other player) under these Terms or the Google Play Terms.

Terms of Sale

1. The Services include the offering of digital reveal products that enable you to purchase and open virtual packs of items which include physical trading cards (respectively "Card Pack(s)" and "Card(s)"). The types of Cards which may be included in a Card Pack and the probability of receiving any specific Card are disclosed on the Services. Once a Card Pack has been digitally opened or revealed through the Services, the transaction is complete and non-refundable. No returns, exchanges, or refunds will be issued for any opened Card Pack, regardless of the contents, except as otherwise detailed in the Terms or in required by applicable law. By completing a purchase, you acknowledge and accept this final sale policy.
2. Ownership of any Card contained in a Card Pack shall be assigned to you upon shipping. Such ownership shall remain conditional upon your Account being maintained in good standing at all times. In the event that your Account is suspended or terminated for any reason, the LETSGO reserves the right to the fullest extent permitted under applicable law to revoke or forfeit such ownership rights, and to withhold, cancel, or reclaim any items or associated value held in your Account.
3. A Card Pack might be shut down or terminated at any time even before all Cards are distributed.
4. When you purchase a Card Pack, you purchase the Card Pack experience and have no right or interest in any particular Cards or Card Pack unless and until the Card is shipped. Various mechanisms and animations within the Services may provide user interfaces to Card Pack selectors, or other user-based inputs. These mechanisms and animation are provided for entertainment value only and do not affect purchase or outcomes. The only user-based inputs that affect the Card Pack purchase are the selection of the type of Card Pack.
5. All pricing and payment terms for products available will be provided through the Services ("Terms of Purchase"). Any Terms of Purchase are part of the Terms.
6. Statistics related to each Card Pack purchase may vary between any given Card Pack. The statistics will change in real time based on available inventory. All statistical ranges provided are true for the time they are provided.
7. LETSGO reserves the right to decline or cancel orders in our sole discretion, in whole or in part, at any time, including after acceptance, in which case we will return any amounts already paid for any portions of any orders that have been cancelled. We will have no liability for any such declined or cancelled orders. We may also limit the quantity of products available to purchase, whether generally or by any Account, at any given time or period or in connection with any specific sale. If you believe there has been an error, unauthorized transaction, billing problems or discrepancies involving your payment method or Account, you must notify us as soon as possible and no later than thirty (30) days after they first appear on your account statement. If you do not bring them to our attention within thirty (30) days, you agree that you waive your right to dispute such problems or discrepancies. You can contact our customer support team at https://letsgo-interactive-inc.crisp.help/en/. We will investigate your claim promptly and provide a response within a reasonable time frame.
8. You are responsible for and agree to reimburse us for all reversals, chargebacks, claims, fees, fines, penalties and other liabilities incurred by us (including costs and related expenses) that were caused by or arising out of payments that you authorized or accepted. If one or more of your purchases on the Services is subject to a chargeback request, your Account will be suspended.
9. All purchases will be in USD, or another currency as accepted on the Services at the time of purchase.
10. Once a Card has been digitally revealed, your available options are limited to requesting shipment of the physical Card or accepting LETSGO buyback or cash-out offer, if offered. You agree that LETSGO is under no obligation to offer any buyback or cash-out and that it may discontinue any such offers at any time. Any buyback, cash-out offer, automatic repurchase of stored inventory, or other credit issued by LETSGO is a separate transaction and not a refund of the original purchase. Any such offer is available only on the terms and value presented by LETSGO at the time of the offer, which may be changed by LETSGO at any time in its sole discretion. Any resulting Services credit, Account balance, or withdrawal rights will be subject to LETSGO's then-current rules and requirements concerning Account balance, withdrawals, and verification, except where applicable law requires otherwise.
11. You may request the physical delivery of any eligible asset held in your inventory, subject to the terms set forth herein. Any costs of delivery, including insurance and tracking, shall be borne by you. Upon confirmation of shipment, the relevant digital record shall be marked as "redeemed" and shall no longer be eligible for buyback, resale, or any other in-platform transaction. LETSGO shall use commercially reasonable efforts to deliver redeemed Cards within 21 days from the date of shipment confirmation. However, delivery times may vary and may be delayed due to circumstances beyond LETSGO's reasonable control, including, without limitation, delays attributable to third-party shipping or logistics providers. You acknowledge and agree that LETSGO shall not be liable for such delays. You also agree that LETSGO has no liability for any package that is lost in transit.
12. If for any reason LETSGO is unable to deliver the Card, it reserves the right to either offer you; (i) another Card of similar or greater value; (ii) buyback the Card based on its then current value; or (iii) provide a refund for the value of the Card Pack.
13. Images of the Cards are for illustrative purposes only. Although we have made every effort to display the Cards revealed to be in the Card Packs accurately, we cannot guarantee that your device's display of the Cards revealed to be in the Card Packs accurately reflects the assets in the Card Packs. The Cards and their packaging may vary slightly from those images. The representations of Cards Packs within the Services are solely intended for the purpose of providing visual aids and do not serve as definitive depictions or guarantees of the actual assets themselves.
14. All physical Cards are provided on an "as is" basis. To the fullest extent permitted under applicable law, the LETSGO makes no representations or warranties regarding the condition, quality, or fitness of any delivered asset, and does not guarantee that any item will be in mint condition.
15. You must notify LETSGO in writing within ten (10) days of delivery of any shipping error. If you do not notify LETSGO within ten (10) days you agree that you have accepted the shipment received by you as fully satisfying and you waive your right to raise any claims concerning the shipping or items you received.
16. Processing of any redemption request or cash withdrawal is contingent upon successful completion of identity verification and any other checks required by LETSGO ("KYC Checks"). By submitting a request to redeem or withdraw, you acknowledge and agree that you must cooperate with the KYC Checks, which may include submitting all required documentation as may be requested. You further agree to provide accurate, complete and up-to-date information in response to all KYC Checks.
17. You agree that failure to complete KYC Checks may result in the suspension or termination of your Account, the withholding of funds or assets, and the cancellation of pending transactions.
18. LETSGO reserves the right to change at its sole discretion, with or without notice any withdrawal or redemption related rules, including but not limited to: (i) the aggregate amount of withdrawals permitted in any given timeframe; (ii) minimum withdrawal or redemption requirements; (iii) withdrawal an redemption methods; and (iv) processing fees.
19. You acknowledge and agree that LETSGO reserves the right to monitor your transactions and to report any suspicious activity to the relevant regulatory or law enforcement authorities, in accordance with applicable laws. LETSGO may, at its sole discretion, suspend your Account or any ongoing transactions pending the outcome of an investigation, to prevent fraud and as part of its compliance with applicable laws or other obligations, including those relating to money laundering.

Intellectual Property Rights

All title, ownership and intellectual property rights in and to the Services, images, text, graphics, illustrations, trademarks, brands, service marks, trade dress, copyrights, photographs, audio, videos and music, logos, designs, and any part thereof, including derivative works, of LETSGO and other companies providing services to LETSGO, are the property of LETSGO or their respective owners. As a user of the Services, you agree not to use, copy, reproduce, publish or borrow any of the aforementioned content or trademarked work without explicit permission from LETSGO or the owner thereof. Except as explicitly provided herein, nothing in these Terms shall be deemed to grant you or any other party a license in or under any such intellectual property rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any materials or content accessible on the Services. Except as expressly set forth herein, no right or license is granted hereunder, express or implied, to any intellectual property rights and your use of the Services does not convey or imply the rights to use the Services in combination with any other information or products.

You may choose to or we may invite you to submit comments or feedback about the Services, including, without limitation, about your impression of the Services or how to improve them ("Feedback"). You understand that your Feedback is gratuitous, unsolicited, and will not place LETSGO under any fiduciary or other obligation. By submitting any Feedback to us or any third party, you represent and warrant that: (i) you have the right to disclose the Feedback; (ii) the Feedback does not violate the rights of any other person or entity; and (iii) your Feedback does not contain the confidential or proprietary information of any third party. By submitting any Feedback, to us or any third party, you further: (i) agree that we are under no obligation of confidentiality, express or implied, with respect to the Feedback; (ii) acknowledge that we may have something similar to the Feedback already under consideration or in development; (iii) expressly permit and grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the Feedback; and (iv) irrevocably waive, and cause to be waived, against LETSGO any claims and assertions of any moral rights contained in such Feedback. This Feedback section will survive any termination of your account or the Services.

Limitation of Liability

By using the Services, you understand and agree that LETSGO's liability in connection with your use of the Services is as set forth below. Under no circumstances shall LETSGO, its parents, subsidiaries, or affiliates, or the directors, officers, employees, agents, successors or assigns or other representatives of each of them (collectively, the "LETSGO Entities and Individuals"), be liable to you or any other person for any loss or damages of any kind (including, without limitation, for any special, direct, indirect, incidental, exemplary, economic, punitive, or consequential damages) that are directly or indirectly related to: (i) the Services; (ii) the use of, inability to use, or performance of the Services; (iii) any action taken in connection with an investigation by LETSGO or law enforcement authorities regarding your use of the Services; (iv) any action taken in connection with copyright owners; or (v) any errors, omissions or defects in the Services' technical operation, even if foreseeable or even if the LETSGO Entities and Individuals have been advised of the possibility of such damages, whether in an action of contract, negligence, or strict liability tort. In no event will the LETSGO Entities and Individuals be liable to you or anyone else for loss or injury, including, without limitation, death or personal injury, arising from your use of the Services. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

In no event shall the LETSGO Entities and Individuals' total liability to you or any third parties for all damages, losses, or causes of action exceed in the aggregate one-hundred U.S. Dollars ($100). The LETSGO Entities and Individuals are not responsible for any damage to your and any third parties' computer, hardware, computer software, or other equipment or technology including, without limitation, damage from any security breach or from any virus, bug, tampering, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line or network failure or any other technical or other malfunction.

If you are dissatisfied with the Services or any part thereof, your sole and exclusive remedy is to discontinue accessing and using the Services. You recognize and confirm that in the event you incur any damages, losses or injuries that arise out of LETSGO's acts or omissions, the damages, if any, caused to you are not irreparable or sufficient to entitle you to an injunction preventing any exploitation of the Services or other properties owned or controlled by LETSGO Entities and Individuals, and you will have no rights to enjoin or restrain the development, production, distribution, advertising, exhibition or exploitation of the Services, your uploaded information on the Services, or any and all activities or actions related thereto.

Disclaimer of Warranties

You acknowledge and agree that you assume full responsibility for your use of the Services. You acknowledge and agree that your use of the Services is at your own risk. You acknowledge and agree that any information you send or receive during your use of the Services may not be secure and may be intercepted or later acquired by unauthorized parties. The Services are provided on an "as is" and "as available" basis, without any warranty of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose or non-infringement. LETSGO strives to keep its Services up and running; however, all online services suffer occasional disruptions and outages.

LETSGO does not warrant or guarantee protection from viruses or other computer system malware. LETSGO does not claim or guarantee that the Services shall be uninterrupted, or that Services shall be error free. We do not and cannot guarantee that use of our Services will generate you any specific results. We do not take responsibility for any losses. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties so the above disclaimer may not apply to the extent such jurisdiction's law is applicable to these Terms. In such jurisdictions, liability of LETSGO shall be limited to the fullest extent permitted by law. Additional disclaimers may appear within the Services and are incorporated herein by reference. To the extent any such disclaimers place greater restrictions on your use of the Services or the content contained therein, such greater restrictions shall apply. This limitation of liability shall apply to third party claims as well as claims between the parties. If applicable law does not allow all or any part of the above limitation of liability to apply to you, the limitations will apply to you only to the extent permitted by applicable law.

Indemnification

You agree to defend, indemnify, and hold the LETSGO Entities and Individuals from any loss, damage, claim, liability, cost, demand and expense, including reasonable attorneys' fees, arising in any way from your use of or access to the Services, including, without limitation: (i) any data or work transmitted or received by you; (ii) your violation of these Terms, including without limitation, your breach of any of the representations and warranties; (iii) your violation of any third-party right, including without limitation any right of privacy, publicity rights or intellectual property rights; (iv) your violation of any law, rule or regulation of any jurisdiction as applicable to you and LETSGO; (v) any claims or damages that arise as a result of any of your user submissions or any other content that is submitted via your Account; (vi) any other party's access and use of the Service with your Account; or (vii) any other claim made by any third party in connection with your use of the Services.

Term and Termination

LETSGO reserves the right at any time to modify, suspend, discontinue, or terminate temporarily or permanently, the Services, with or without notice. You agree that LETSGO shall not be liable to you or any third party for any modification, suspension or discontinuance of the Services.

NOTWITHSTANDING ANYTHING TO THE CONTRARY, YOU ACKNOWLEDGE AND AGREE THAT THE SERVICES MAY BE TERMINATED IN WHOLE OR IN PART AT OUR SOLE DISCRETION WITHOUT NOTICE TO YOU. YOU ASSUME ANY AND ALL RISK OF LOSS ASSOCIATED WITH THE TERMINATION OF THE SERVICES.

LETSGO may permanently or temporarily terminate, suspend, or otherwise refuse to permit your access to the Services without notice and liability upon any violation of these Terms. Upon termination for any reason, your right to use the Services will immediately cease and you continue to be bound by these Terms.

Arbitration and Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You agree that any claim or dispute at law or equity that has arisen or may arise between you and LETSGO relating in any way to or arising out of these Terms or your use of or access to the Services will be resolved in accordance with the provisions set forth in this Section 16. Please read this Section carefully. It affects your rights and will have a substantial impact on how claims you and LETSGO may have against each other are resolved.

Legal notices shall be served at the address provided in the contact section (in case LETSGO is served) or your email address on file with us (in case you are served). Notice by us to you shall be deemed given twenty-four (24) hours after the email is sent. Alternatively, we may give you legal notice by mail to the physical address associated with your Account. In such case, notice shall be deemed given three (3) days after the date of mailing, regardless of whether any such notice is returned to us. It is your responsibility to keep your contact information updated.

You and LETSGO will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the notice of dispute is sent. That notice should contain proof of your relationship with LETSGO, the nature and legal basis for your or LETSGO's dispute, and an individual monetary demand if you or we are seeking such relief. During this period, the parties shall use best efforts to settle any dispute, claim or disagreement. Any applicable limitations period will be tolled during this 60-day informal dispute resolution period. Filing any claims before the end of this period and without engaging in this process could result in the award of fees in arbitration. If the dispute is not resolved within such time period, you agree that any and all disputes or claims that have arisen or may arise between you and LETSGO relating in any way to or arising out of these Terms or your use of or access to the Services shall be resolved exclusively through final and binding arbitration. The U.S. Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate.

In all events, each party hereby knowingly, voluntarily and intentionally, waives (to the extent permitted by applicable law) any right it may have to a trial by jury of any dispute arising under or relating to these Terms or your use of or access to the Services. The parties further agree that, if and to the extent this agreement to arbitrate is held not to apply to any claim, that claim will be tried in a court of competent jurisdiction before a judge sitting without a jury.

You agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class, representative, or private attorney general action whether in arbitration or litigation. Unless LETSGO agrees otherwise in a separate writing, the arbitrator may not consolidate or join more than one person's or party's claims and may not otherwise preside over any form of a consolidated, representative, class, or private attorney general action or proceeding. Where LETSGO does consent, consolidation may be allowed. In individual cases, the arbitrator may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party's individual claim. In consolidated cases, the relief may cover the consolidated claims. Any relief awarded cannot affect LETSGO users not involved in the individual or consolidated claims. If a court decides that applicable law precludes enforcement of any of this paragraph's prohibitions on class, representative, or private attorney general actions or proceedings as to any claim, then that claim (and only that claim) must be severed from the arbitration and resolved in court, subject to your and LETSGO's right to appeal the court's decision. All other claims will be arbitrated.

The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this agreement to arbitrate, any part of it, or of the Terms including, but not limited to, any claim that all or any part of this agreement to arbitrate or the Terms is void or voidable, whether a claim is subject to arbitration, and any dispute regarding the payment of administrative or arbitrator fees (including the timing of such payments and remedies for nonpayment). The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The parties agree that the arbitrator may allow the filing of dispositive motions if they are likely to efficiently resolve or narrow issues in dispute.

The arbitration will be conducted by the National Arbitration and Mediation ("NAM") (under their rules and procedures as applicable, including the commercial arbitration rules, as modified by this agreement).

The parties agree that NAM has discretion to modify the amount or timing of any administrative or arbitration fees due under NAM's rules where it deems appropriate, including by setting reduced fees for consolidated cases, provided that such modification does not increase the costs to you, and you waive any objection to such fee modification. The parties also agree that a good-faith challenge by either party to the fees imposed by NAM does not constitute a default, waiver, or breach of this Section while such challenge remains pending before NAM, the arbitrator, or a court of competent jurisdiction. The arbitration may also impose sanctions in accordance with NAM rules for any claims the arbitration determined to be frivolous or improper and to apply the standards set forth in Federal Rule of Civil Procedure 11.

The arbitration shall be held in New York City, New York, or at another mutually agreed upon location. For the avoidance of doubt, the availability of a more convenient forum for arbitration proceedings shall have no effect on the governing law and venue specified in Section 17 regarding litigation. If the value of the relief sought is $10,000 or less, either you or LETSGO may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and LETSGO, subject to the arbitrator's discretion to require an in-person hearing. The arbitrator's award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

To the extent the filing fee charged to any individual claimant for arbitration exceeds the cost of filing an individual lawsuit, the arbitrator may require LETSGO to pay the additional cost. You are responsible for your own attorneys' fees unless the arbitration rules or applicable law provide otherwise. If the arbitrator finds the arbitration to be non-frivolous, LETSGO will pay the remaining filing and arbitrator fees for the arbitration, provided your claim or the consolidated claims do not exceed $75,000. For claims above $75,000 or consolidated claims, fees and costs will be determined in accordance with applicable NAM rules and the arbitrator's decision.

You understand that, absent this mandatory provision, you would have the right to sue in court. You further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court.

The Parties agree that the existence of the arbitration, any information provided in the arbitration, and any submissions, orders or awards made in the arbitration (the "confidential information") shall be kept confidential unless as required by law, by governmental authorities, or for the purpose of legal proceedings. The parties also agree not to consent to the publication of the confidential information or any part thereof.

To the extent permitted by applicable law, any claim or dispute under these Terms and related to your access or use of the Services must be filed within one (1) year from the date of the cause of action. If a claim or dispute is not filed within one year, you acknowledge that you shall have waived and will be deemed permanently barred from bringing such dispute.

With the exception of any of the provisions in the class action waiver, if an arbitrator or court decides that any part of this agreement to arbitrate is invalid or unenforceable, the other parts of this agreement to arbitrate shall still apply.

Exception – Litigation of Intellectual Property and Small Claims Court Claims: Notwithstanding the parties' decision to resolve all disputes through arbitration, either party may bring an action in state or federal court to protect its intellectual property rights ("intellectual property rights" means patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also elect to have disputes or claims resolved in a small claims court that are within the scope of that court's jurisdiction.

30-Day Right to Opt Out: You have the right to opt-out and not be bound by the arbitration clause by sending written notice of your decision to opt-out to the following address support@LETSGO.media. The notice must be sent within 30 days of your first use of the Services, or the issuance of a materially changed clause, whichever is later, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt-out of a new clause, the prior clause will continue to govern any disputes between you and LETSGO. If you opt-out of arbitration, LETSGO also will not be bound to arbitrate. You agree that, if at some point in the future LETSGO removes this Section 16 entirely, restoring the right to proceed in court, no opt out from that change would be required.

Governing Law

For any dispute, including any petitions to compel arbitration, these Terms shall be governed by and construed in accordance with the laws of the State of New York, US, without regard to conflict of law principles thereof. For all disputes not subject to arbitration, you hereby consent to the exclusive jurisdiction and venue of the state and federal courts in New York County, New York, US and waive any objections as to personal jurisdiction or as to the laying of venue in such courts due to: (i) inconvenient forum or (ii) any other basis or any right to seek to transfer or change venue of any such action to another court.

These Terms and any disputes, claims, or causes of action arising out of or in connection with them will be governed as stated herein provided that this choice of governing law will not deprive you of the protection afforded to you by provisions that cannot be derogated from by agreement by virtue of the laws applicable where you habitually reside. In such cases, disputes shall be resolved in the competent civil courts as determined by applicable law.

Miscellaneous

19.1 — Notices

LETSGO may provide you with notices, including those regarding changes to the Terms, by email, via the Services or postings on the Services. Notice will be deemed given twenty-four (24) hours after the email is sent. LETSGO reserves the right to determine the form and means providing notifications to our users.

19.2 — Entire Agreement

These Terms represent the complete agreement between you and LETSGO and may only be amended as set forth under as expressly provided herein.

19.3 — Survival

Any and all terms and conditions within these Terms that should, by their nature, survive termination of your Account, will survive such termination.

19.4 — Assignment

You are not allowed to assign any of the Terms or any rights or obligation thereunder. Any attempted transfer or assignment in violation thereof shall be null and void. LETSGO is allowed at its sole discretion to assign or transfer any of the Terms and any rights thereunder to any third party, without giving of notice.

19.5 — Waiver

The failure of LETSGO to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. Any waiver of any provision of the Terms will be effective only in writing and signed by LETSGO.

19.6 — Force Majeure

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside of our reasonable control, including but not limited to an act of God, hurricane, war, fire, riot, earthquake, weather, pandemic or endemic, terrorism, act of public enemies, strikes, labor shortage, actions of governmental authorities or other force majeure event.

19.7 — Severability

If any of the provisions of the Terms shall be deemed invalid, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of any remaining provisions.

Contact Us

If you have any questions about these Terms or the Services, please contact us at: info@letsgooo.com.