LETSGO Terms & Conditions
Last updated: June 4th, 2026
IMPORTANT NOTICE: THESE TERMS ARE SUBJECT TO BINDING ARBITRATION PROVISIONS AND WAIVER OF CLASS ACTION RIGHTS, AS DETAILED IN SECTION 17 BELOW. YOU AGREE THAT ANY CLAIM OR DISPUTE AT LAW OR EQUITY THAT HAS ARISEN OR MAY ARISE PURSUANT TO THESE TERMS OR THE USE OF THE SERVICES, AS DEFINED BELOW, WILL BE RESOLVED IN ACCORDANCE WITH SECTION 17 BELOW. PLEASE READ THAT SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND OBLIGATIONS.
01Introduction
These Terms and Conditions (the "Terms") govern your access and use of the LETSGO mobile app ("App") and website letsgooo.com (collectively "Services"), provided by LETSGO INTERACTIVE INC, a company incorporated under the laws of the state of Delaware, with registered office at 51 LITTLE FALLS DR, WILMINGTON, DE 19808, United States ("LETSGO", "we", "our," or "us"). Your use of the Services is subject to LETSGO's privacy notice, which governs the collection and use of information by LETSGO ("Privacy Notice").
All references to "you" or "your," as applicable, mean the person who accesses, uses, or participates in the Services in any manner, and each of your heirs, assigns, and successors.
Please read these Terms carefully. This is a legal agreement between you and LETSGO. By accessing or using the Services, you affirm that you have read, understood and agree to be bound by these Terms. If you do not agree to these Terms, you may not register an account or otherwise use or access the Services.
02Modification and Accuracy
Our Services are always evolving, so it is important that you periodically check here, as well as the specific rules for the portion of the Services in which you choose to participate for any updates. We reserve the right to change these Terms or any information presented on our Services from time to time. If we revise the Terms such revision will take effect immediately upon being posted on our Services, except where required otherwise under applicable laws. Your continued use of the Services after a change or modification of these Terms has been made will constitute your acceptance of the revised Terms.
LETSGO may post, publish, change or replace, from time to time, additional terms of use, rules, policies, guidelines or similar documents with respect to the use of the Services, including without limitations with respect to specific features, promotions, affiliation activities, withdrawals and payments, refunds or other activities and features offered by LETSGO from time to time ("Additional Terms"). Any reference herein to these Terms shall include also any such Additional Terms, as they may be from time to time.
By accessing or taking part in downloading the Services, you agree to review the Terms periodically to become aware of such revisions. If you do not agree to any of the Terms stated herein, as updated from time to time, you should discontinue using or participating in the Services. Such discontinuation shall be your exclusive remedy.
03Provision of the Services
We do not guarantee that the Services, or any part thereof, will be available at all times, in all locations, or at any given time or that we will continue to offer the Services or any part thereof for any particular length of time. LETSGO does not guarantee that the Services can be accessed on all devices, by means of a specific internet or connection provider, or in all geographic locations.
LETSGO reserves the right, in its sole discretion, at any time to modify, discontinue or terminate the Services, or any part thereof, without notice. LETSGO may also impose limits on certain features or restrict your access to or use of the Services, or parts thereof in its sole discretion.
04Eligibility
LETSGO's Services are intended solely for users who are at least eighteen (18) years of age or older ("Age of Eligibility") and can form legally binding contracts under applicable law. Any registration, use of or access to the Services by anyone under the Age of Eligibility is unauthorized, unlicensed, and in violation of these Terms. If we have any reason to believe that you are under the Age of Eligibility, we may terminate your Account, delete any content or information that you have submitted to the Services, and prohibit you from using or accessing the Services.
LETSGO reserves the right to request proof of age at any stage. If you do not meet all of the eligibility requirements, you are not permitted to access or use the Services and agree that you will not do so and that LETSGO may suspend or close your Account with or without notice.
By accessing or using the Services, you represent and warrant that you:
- are a natural person at the Age of Eligibility;
- have the legal authority to form a binding contract with LETSGO;
- have not been previously suspended or banned from the Services; and
- agree to at all times abide by these Terms and applicable laws.
05User Account
Certain parts within the Services may require you to register for an account ("Account"). When you register for an Account, you will be asked to provide certain information, including, without limitation, your contact information, such as your name, phone number, and a valid, non-temporary email address, payment and billing information, and any other information we request (collectively, "Account Information"). You may establish, maintain, use and control only one Account on the Services. Each Account on the Services shall be owned, maintained, used and controlled by only one individual, for its own benefit and not for the benefit of any third party. You may not share your Account with any other third party.
You are responsible for keeping your Account Information secure. Please do not share your Account Information with anyone. By registering an Account, you agree to notify us immediately if you have lost control of your Account or you suspect there is unauthorized activity in your Account. You remain fully liable for any actions taken in respect to your Account, regardless of whether these actions were taken by you or an unauthorized third party.
We reserve the right at any time to investigate your Account and the information provided pursuant to registration thereof, in order to ensure compliance with these Terms and our obligations, and to ensure that no improper or illegal activity is or has taken place. This includes but is not limited to validating your email address, performing background checks and credit checks and verifying your Account Information by requesting copies of certain documents, including an identity card issued by a government agency, proof of address such as a utility bill, or proof of your payment method. We may request that document copies are notarized by a notary public. In the event that we determine that your Account has been involved in any illegal or improper activity, or that you do not cooperate with our requests, we reserve the right to terminate your Account and withhold any funds or items without notice or liability.
You agree to: (i) promptly update the registration data to keep it accurate, current and complete; (ii) provide additional information as part of ongoing efforts to prevent illegal and fraudulent activities; and (iii) comply with any other policies or protocols we elect to put in place. You agree that all information and data that you provide to us will be truthful, accurate and verifiable in all respects.
06Compliance with Laws
You acknowledge that various rules, regulations and laws may govern your participation and use of the Services ("Applicable Laws") and that Applicable Laws may be set up by each individual state, country, territory, or jurisdiction. Therefore, we do not offer the Services to users in any jurisdiction in which such use violates its Applicable Laws ("Prohibited Jurisdiction"), and if you are located in any Prohibited Jurisdiction, then you may not use the Services.
We reserve the right to change the Prohibited Jurisdictions, as determined in our sole discretion. You are solely responsible for your compliance with all applicable laws. Access to the Services may not be legal for some or all residents of, or persons present in, certain jurisdictions. The Services are void where prohibited or restricted by applicable law. Your use of the Services is at your own risk, and you agree not to hold us responsible or liable if the laws of your jurisdiction restrict or prohibit your access or participation in the Services.
You must comply with all applicable export and sanction laws and regulations ("Trade Controls") and may not use, export, or transfer any portion of the Services or any related technical information or materials, directly or indirectly, except as authorized by such Trade Controls. Trade Controls are subject to change, and prohibit the use of the Services by any individual located in, under the control of, organized in, or a resident of any country or territory which is the target of sanctions by the U.S. government (currently, Cuba, Iran, Syria, North Korea, the Russian Federation, Belarus, Venezuela and the following region of Ukraine: the Crimea, Donetsk and Luhansk), any countries designated as an "enemy" under Israel's Trading with the Enemy Ordinance of 1939 (currently, Syria, Lebanon, and Iran), or any country at LETSGO's sole discretion due to local legislation requirements.
07Your Use of LETSGO
Subject to these Terms, we grant to you a personal, non-exclusive, limited, non-transferable, non-assignable, non-sublicensable, limited license to install, access and use the Services on a device owned or controlled by you, solely for the purpose of accessing and using the Services in accordance with these Terms. You are responsible for all use of the Services that is under the Account in your possession or control.
08Termination of Accounts
You agree that LETSGO may, for any reason, and at its sole discretion and without notice, terminate your Account, and remove from the Services any information associated with your Account. Grounds for such termination may include but shall not be limited to: (i) violation of these Terms; (ii) fraudulent, harassing or abusive behavior; (iii) behavior that is harmful to other users, third parties, or the business interests of LETSGO; or (iv) any other reason LETSGO may choose at its sole discretion.
If LETSGO believes, at its sole discretion, that a violation of these Terms or any illegal or inappropriate behavior has occurred, we may take any other corrective action we deem appropriate. We reserve the right to investigate suspected violations of these Terms or illegal and inappropriate behavior on the Services. We will fully cooperate with any court order or legal obligation requesting or directing us to disclose any information we might have about you.
Where required by applicable laws, LETSGO will notify you without delay of the reason for your Account termination, except in the case where LETSGO reasonably considers that: (i) giving notice is legally prohibited; (ii) that any notice may cause harm to you, third parties, LETSGO or its affiliates; or (iii) that providing notice may compromise an ongoing investigation conducted by us or any regulatory authority.
You may request termination of your Account at any time by sending an email to info@letsgooo.com. Any suspension, termination, or cancellation shall not affect your obligations to LETSGO under these Terms.
09Restrictions
You agree you will not engage in, directly or indirectly, or assist others in engaging in, any of the following practices:
- Use the Services for any purpose other than for the purposes specifically set forth in these Terms or the Services;
- Use the Services for any business non-personal purpose;
- Sell or otherwise transfer your Account to any other person;
- Use the Services in a way that infringes, misappropriates, uses or discloses without authorization, or otherwise violates any intellectual property rights or proprietary rights of any third party;
- Use the Services in a way that violates any right of publicity, or other right of any person or entity, or any law or contractual obligation, including without limitation rights pursuant to data protection, anti-spam and privacy laws and regulations;
- Circumvent, disable, or otherwise interfere with security-related features of the Services or features that prevent or restrict use or copying of any content provided on the Services;
- Interfere with or disrupt any part of the Services, servers, or networks connected to the Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services;
- Attempt to probe, scan, or test the vulnerability of any LETSGO system or network or breach or impair or circumvent any security or authentication measures protecting the Services;
- Publish, display, disclose, rent, lease, modify, copy, loan, distribute, or create derivative works based on the Services or any part thereof;
- Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software used to provide the Services;
- Attempt to access, scrape, data mine, aggregate any data, search, or meta-search the Services with any engine, software, tool, agent, device, or mechanism;
- Violate the Terms or any other rule or agreement applicable to you or LETSGO;
- Use, launch, or permit to be used any automated system, including without limitation "robots," "crawlers," or "spiders", or bypass any measures LETSGO may use to prevent or restrict access;
- Attempt to create the source code from the object code for the Services;
- Use the Services in any manner not permitted by these Terms or in violation of applicable laws and regulations; and
- Impersonate any individual or entity, including, without limitation, employees or representatives of LETSGO.
10Third-Party Services
The Services may provide links to third-party websites, applications, services, offerings, products or other activities ("Third-Party Services") that are not owned or controlled by us. These links are provided as a convenience to you and do not signify that LETSGO endorses or is liable in any way for the content, products, services or materials displayed or offered by such Third-Party Services. Your use of such Third-Party Services is at your own risk and shall be subject to the terms governing use of such Third-Party Services. LETSGO has no direct or indirect liability for your use of Third-Party Services.
If you have downloaded the App from Apple, Inc. ("Apple") App Store or if you are using the App on an iOS device, you acknowledge that these Terms are between you and LETSGO only, not with Apple, and Apple is not responsible for the Services and the content thereof. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the Services. In the event of any failure of the Services to conform to any applicable warranty, then you may notify Apple and Apple will refund any applicable purchase price for the App to you. Apple is not responsible for addressing any claims by you or any third party relating to the Services, including: (i) product liability claims; (ii) any claim that the Services fail to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right to enforce the Terms against you as a third-party beneficiary of these Terms.
By downloading the App from Google Play or one of its affiliates ("Google"), you specifically acknowledge and agree that Google does not have any responsibility or liability related to compliance or non-compliance by LETSGO or you under these Terms or the Google Play Terms.
11Terms of Sale
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The Services include the offering of digital reveal products that enable you to purchase and open virtual packs of items which include physical trading cards (respectively "Card Pack(s)" and "Card(s)"). The types of Cards which may be included in a Card Pack and the probability of receiving any specific Card are disclosed on the Services. Once a Card Pack has been digitally opened or revealed through the Services, the transaction is complete and non-refundable. No returns, exchanges, or refunds will be issued for any opened Card Pack, regardless of the contents, except as otherwise required by applicable law.
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Upon the purchase of a Card Pack, your Account will be credited with the Card(s) selected from the inventory; however, no sale of the Card has occurred and title or ownership to the Card will not pass to you until the following occurs: (i) you request that the Card be shipped to you; (ii) you pay any applicable tax associated with the shipment; (iii) the Card is found in LETSGO's inventory; (iv) your Account has not been banned, blocked, suspended, or otherwise terminated; (v) you have successfully completed the KYC checks; and (vi) the packaged Card is accepted by the carrier.
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In the event that your Account is suspended or terminated for any reason, then LETSGO reserves the right to the fullest extent permitted under applicable law to revoke or forfeit any rights, and to withhold, cancel, or reclaim any items or associated value held in your Account.
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A Card Pack might be shut down or terminated at any time even before all Cards are distributed.
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When you purchase a Card Pack, you purchase the Card Pack experience and have no right or interest in any particular Card or Card Pack unless and until the Card is shipped. Various mechanisms and animations within the Services are provided for entertainment value only and do not affect purchase or outcomes.
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All pricing and payment terms for products available will be provided through the Services and are part of the Terms.
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Statistics related to each Card Pack purchase may vary between any given Card Pack. The statistics will change in real time based on available inventory. All statistical ranges provided are true for the time they are provided.
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LETSGO reserves the right to decline or cancel orders in our sole discretion, in whole or in part, at any time, including after acceptance, in which case we will return any amounts already paid. If you believe there has been an error, unauthorized transaction, or billing discrepancy, you must notify us no later than thirty (30) days after they first appear on your account statement. You can contact our customer support team at info@letsgooo.com.
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Notwithstanding anything to the contrary in these Terms, in the event of any bug, error, glitch, technical malfunction, or system failure affecting the Services ("Malfunction"), LETSGO reserves the right, in its sole and absolute discretion, to: (i) reverse, cancel, void, or modify any affected transaction; (ii) restore any Account balance, Card, or Card Pack to its status prior to the affected transaction; (iii) reclaim any Card, Card Pack, balance, or credit that was distributed as a result of a Malfunction; (iv) suspend or restrict access to any Account pending investigation; and (v) take any other corrective action LETSGO deems necessary. LETSGO shall have no liability whatsoever to you for any Malfunction or for any action taken pursuant to this section.
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You are responsible for and agree to reimburse us for all reversals, chargebacks, claims, fees, fines, penalties and other liabilities caused by or arising out of payments that you authorized or accepted. If one or more of your purchases on the Services is subject to a chargeback request, your Account will be suspended.
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All purchases will be in USD, or another currency as accepted on the Services at the time of purchase. You shall be solely responsible for any taxes, fees, costs, or other expenses associated with your use of the Services.
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Once a Card has been digitally revealed, your available options are limited to requesting shipment of the physical Card or accepting LETSGO buyback, if offered. You agree that LETSGO is under no obligation to offer any buyback and that it may discontinue any such offers at any time. Any buyback offer, automatic repurchase of stored inventory, or other credit issued by LETSGO is a separate transaction and not a refund of the original purchase. The value of any accepted buyback offer will be credited to your Account balance.
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You may request the physical delivery of any eligible asset held in your inventory. Any costs of delivery, including insurance and tracking, shall be borne by you. LETSGO shall use commercially reasonable efforts to deliver Cards within 21 days from the date of shipment confirmation. Delivery times may vary and may be delayed due to circumstances beyond LETSGO's reasonable control. LETSGO shall not be liable for such delays or for any package that is lost in transit.
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If for any reason LETSGO is unable to deliver the Card, it reserves the right to either offer you: (i) another Card of similar or greater value; (ii) buyback the Card based on its then current value; or (iii) provide a refund for the value of the Card Pack.
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Images of the Cards are for illustrative purposes only. The Cards and their packaging may vary slightly from those images.
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All physical Cards are provided on an "as is" basis. To the fullest extent permitted under applicable law, LETSGO makes no representations or warranties regarding the condition, quality, or fitness of any delivered asset, and does not guarantee that any item will be in mint condition.
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You must notify LETSGO in writing within ten (10) days of delivery of any shipping error. If you do not notify LETSGO within ten (10) days you agree that you have accepted the shipment received and waive your right to raise any claims concerning the shipping or items you received.
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Processing of any redemption request or cash withdrawal is contingent upon successful completion of identity verification and any other checks required by LETSGO ("KYC Checks"). You acknowledge and agree that failure to complete KYC Checks may result in the suspension or termination of your Account, the withholding of funds or assets, and the cancellation of pending transactions.
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You agree that failure to complete KYC Checks may result in the suspension or termination of your Account, the withholding of funds or assets, and the cancellation of pending transactions.
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LETSGO reserves the right to change at its sole discretion, with or without notice, any withdrawal or redemption related rules, including but not limited to: (i) the aggregate amount of withdrawals permitted in any given timeframe; (ii) minimum withdrawal or redemption requirements; (iii) withdrawal and redemption methods; and (iv) processing fees.
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You acknowledge and agree that LETSGO reserves the right to monitor your transactions and to report any suspicious activity to the relevant regulatory or law enforcement authorities, in accordance with applicable laws. LETSGO may, at its sole discretion, suspend your Account or any ongoing transactions pending the outcome of an investigation.
12Intellectual Property Rights
All title, ownership and intellectual property rights in and to the Services, images, text, graphics, illustrations, trademarks, brands, service marks, trade dress, copyrights, photographs, audio, videos and music, logos, designs, and any part thereof, including derivative works, of LETSGO and other companies providing services to LETSGO, are the property of LETSGO or their respective owners. As a user of the Services, you agree not to use, copy, reproduce, publish or borrow any of the aforementioned content or trademarked work without explicit permission from LETSGO or the owner thereof. Except as explicitly provided herein, nothing in these Terms shall be deemed to grant you a license in or under any such intellectual property rights.
You may choose to or we may invite you to submit comments or feedback about the Services ("Feedback"). By submitting any Feedback, you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the Feedback. You irrevocably waive, and cause to be waived, against LETSGO any claims and assertions of any moral rights contained in such Feedback.
13Limitation of Liability
Under no circumstances shall LETSGO, its parents, subsidiaries, or affiliates, or the directors, officers, employees, agents, successors or assigns or other representatives of each of them (collectively, the "LETSGO Entities and Individuals"), be liable to you or any other person for any loss or damages of any kind (including, without limitation, for any special, direct, indirect, incidental, exemplary, economic, punitive, or consequential damages) that are directly or indirectly related to: (i) the Services; (ii) the use of, inability to use, or performance of the Services; (iii) any action taken in connection with an investigation by LETSGO or law enforcement authorities regarding your use of the Services; (iv) any action taken in connection with copyright owners; or (v) any errors, omissions or defects in the Services' technical operation.
In no event shall the LETSGO Entities and Individuals' total liability to you or any third parties for all damages, losses, or causes of action exceed in the aggregate one-hundred U.S. Dollars ($100). The LETSGO Entities and Individuals are not responsible for any damage to your computer, hardware, computer software, or other equipment or technology.
If you are dissatisfied with the Services or any part thereof, your sole and exclusive remedy is to discontinue accessing and using the Services.
14Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. LETSGO DOES NOT WARRANT OR GUARANTEE PROTECTION FROM VIRUSES OR OTHER MALWARE. LETSGO DOES NOT CLAIM OR GUARANTEE THAT THE SERVICES SHALL BE UNINTERRUPTED OR ERROR FREE.
You acknowledge and agree that you assume full responsibility for your use of the Services. You acknowledge and agree that your use of the Services is at your own risk. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties so the above disclaimer may not apply to the extent such jurisdiction's law is applicable to these Terms. In such jurisdictions, liability of LETSGO shall be limited to the fullest extent permitted by law.
15Indemnification
You agree to defend, indemnify, and hold the LETSGO Entities and Individuals from any loss, damage, claim, liability, cost, demand and expense, including reasonable attorneys' fees, arising in any way from your use of or access to the Services, including, without limitation:
- any data or work transmitted or received by you;
- your violation of these Terms, including without limitation, your breach of any of the representations and warranties;
- your violation of any third-party right, including without limitation any right of privacy, publicity rights or intellectual property rights;
- your violation of any law, rule or regulation of any jurisdiction as applicable to you and LETSGO;
- any claims or damages that arise as a result of any of your user submissions or any other content that is submitted via your Account;
- any other party's access and use of the Service with your Account; or
- any other claim made by any third party in connection with your use of the Services.
16Term and Termination
LETSGO reserves the right at any time to modify, suspend, discontinue, or terminate temporarily or permanently, the Services, with or without notice. You agree that LETSGO shall not be liable to you or any third party for any modification, suspension or discontinuance of the Services.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, YOU ACKNOWLEDGE AND AGREE THAT THE SERVICES MAY BE TERMINATED IN WHOLE OR IN PART AT OUR SOLE DISCRETION WITHOUT NOTICE TO YOU. YOU ASSUME ANY AND ALL RISK OF LOSS ASSOCIATED WITH THE TERMINATION OF THE SERVICES.
LETSGO may permanently or temporarily terminate, suspend, or otherwise refuse to permit your access to the Services without notice and liability upon any violation of these Terms. Upon termination for any reason, your right to use the Services will immediately cease and you continue to be bound by these Terms.
17Arbitration and Dispute Resolution
PLEASE READ THIS SECTION CAREFULLY - IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
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You agree that any claim or dispute at law or equity that has arisen or may arise between you and LETSGO relating in any way to or arising out of these Terms or your use of or access to the Services will be resolved in accordance with the provisions set forth in this Section 17.
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Legal notices shall be served at the address provided in the contact section (in case LETSGO is served) or your email address on file with us (in case you are served). Notice by us to you shall be deemed given twenty-four (24) hours after the email is sent.
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You and LETSGO will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the notice of dispute is sent. If the dispute is not resolved within such time period, you agree that any and all disputes or claims shall be resolved exclusively through final and binding arbitration. The U.S. Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate.
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In all events, each party hereby knowingly, voluntarily and intentionally waives (to the extent permitted by applicable law) any right it may have to a trial by jury of any dispute arising under or relating to these Terms.
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You agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class, representative, or private attorney general action whether in arbitration or litigation. The arbitrator may not consolidate or join more than one person's or party's claims and may not otherwise preside over any form of a consolidated, representative, or class action proceeding.
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The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this agreement to arbitrate.
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The arbitration will be conducted by the National Arbitration and Mediation ("NAM") under their rules and procedures as applicable, including the commercial arbitration rules, as modified by this agreement.
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The parties agree that NAM has discretion to modify the amount or timing of any administrative or arbitration fees due under NAM's rules where it deems appropriate, provided that such modification does not increase the costs to you.
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The arbitration shall be held in New York City, New York, or at another mutually agreed upon location. If the value of the relief sought is $10,000 or less, either you or LETSGO may elect to have the arbitration conducted by telephone or based solely on written submissions. The arbitrator's award shall be final and binding.
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To the extent the filing fee charged to any individual claimant for arbitration exceeds the cost of filing an individual lawsuit, the arbitrator may require LETSGO to pay the additional cost. You are responsible for your own attorneys' fees unless the arbitration rules or applicable law provide otherwise.
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You understand that, absent this mandatory provision, you would have the right to sue in court and that, in some instances, the costs of arbitration could exceed the costs of litigation.
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The parties agree that the existence of the arbitration and any submissions, orders or awards made in the arbitration shall be kept confidential unless as required by law or for the purpose of legal proceedings.
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To the extent permitted by applicable law, any claim or dispute under these Terms must be filed within one (1) year from the date of the cause of action. If a claim or dispute is not filed within one year, you acknowledge that you shall have waived and will be deemed permanently barred from bringing such dispute.
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With the exception of any of the provisions in the class action waiver, if an arbitrator or court decides that any part of this agreement to arbitrate is invalid or unenforceable, the other parts of this agreement to arbitrate shall still apply.
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Exception - Litigation of Intellectual Property and Small Claims Court Claims: Notwithstanding the parties' decision to resolve all disputes through arbitration, either party may bring an action in state or federal court to protect its intellectual property rights. Either party may also elect to have disputes or claims resolved in a small claims court that are within the scope of that court's jurisdiction.
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30-Day Right to Opt Out: You have the right to opt-out and not be bound by the arbitration clause by sending written notice of your decision to opt-out to info@letsgooo.com within 30 days of your first use of the Services, or the issuance of a materially changed clause, whichever is later.
18Governing Law
For any dispute, including any petitions to compel arbitration, these Terms shall be governed by and construed in accordance with the laws of the State of New York, US, without regard to conflict of law principles thereof. For all disputes not subject to arbitration, you hereby consent to the exclusive jurisdiction and venue of the state and federal courts in New York County, New York, US and waive any objections as to personal jurisdiction or as to the laying of venue in such courts.
These Terms and any disputes, claims, or causes of action arising out of or in connection with them will be governed as stated herein provided that this choice of governing law will not deprive you of the protection afforded to you by provisions that cannot be derogated from by agreement by virtue of the laws applicable where you habitually reside.
19Miscellaneous
19.1 Notices
LETSGO may provide you with notices, including those regarding changes to the Terms, by email, via the Services or postings on the Services. Notice will be deemed given twenty-four (24) hours after the email is sent. LETSGO reserves the right to determine the form and means of providing notifications to our users.
19.2 Entire Agreement
These Terms represent the complete agreement between you and LETSGO and may only be amended as expressly provided herein.
19.3 Survival
Any and all terms and conditions within these Terms that should, by their nature, survive termination of your Account, will survive such termination.
19.4 Assignment
You are not allowed to assign any of the Terms or any rights or obligation thereunder. Any attempted transfer or assignment in violation thereof shall be null and void. LETSGO is allowed at its sole discretion to assign or transfer any of the Terms and any rights thereunder to any third party, without giving of notice.
19.5 Waiver
The failure of LETSGO to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. Any waiver of any provision of the Terms will be effective only in writing and signed by LETSGO.
19.6 Force Majeure
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside of our reasonable control, including but not limited to an act of God, hurricane, war, fire, riot, earthquake, weather, pandemic or endemic, terrorism, act of public enemies, strikes, labor shortage, actions of governmental authorities or other force majeure event.
19.7 Severability
If any of the provisions of the Terms shall be deemed invalid, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of any remaining provisions.
20Contact Us
If you have any questions about these Terms or the Services, please contact us at: info@letsgooo.com.